Enterprise Implementation Manager

in Antwerpen

Who are we? What will you own?

Apicbase is a fast-growing SaaS scale-up transforming how hospitality and food & beverage businesses run their operations. International restaurant groups, hotel chains, and foodservice operators trust our platform.

This is a senior role. You own enterprise rollout programmes from signed contract to go-live — multi-country, multi-brand, often across hundreds of locations. You make a powerful food management platform work in complex real-world environments: POS and ERP integrations, procurement flows, and multi-location operations. Concretely, here's what you'll own:

  • Lead end-to-end enterprise implementation programmes, from kickoff to go-live

  • Run steering committees and manage C-level stakeholders on the customer side

  • Own scope, timelines, risks, and delivery outcomes

  • Set up and validate integrations (POS, ERP, suppliers)

  • Drive organisational change across multi-location, multi-country operations

  • Own go-live validation and formal customer sign-off

What you bring

  • 5+ years leading implementation or transformation projects, ideally at a consultancy, system integrator, or enterprise software vendor

  • Proven experience with enterprise clients: steering committees, executive stakeholders, formal project governance

  • Experience with integrations in complex landscapes (POS, ERP, APIs)

  • Strong analytical and problem-solving skills; comfortable with ambiguity

  • A structured, ownership-driven way of working

  • Fluent English; Dutch is a strong plus

  • PRINCE2, PMP, or similar certification is a plus

What will we offer

  • The intellectual challenge of consulting complex clients, real transformation without utilization targets, staffing roulette, or constant travel

  • A senior position with direct impact on Apicbase's growth trajectory: you shape how enterprise delivery works here

  • Real ownership: your programmes, your clients, your way of working

  • Competitive salary package in line with your experience, including group insurance, outpatient coverage, and hospitalization insurance

  • Cafeteria plan: lease a bike, buy electronics or extra holidays, and keep more net income

  • Professional development through coaching and a culture that invests in its people

  • A bright, modern office in the heart of Antwerp and a tight-knit, driven team

  • A front-row seat to scale-up life: fast decisions, visible results

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